Isigcino CRM (Ukuphathwa Kobudlelwano Namakhasimende) isoftware esetshenziselwa ukuphatha ubudlelwano namakhasimende evame ukusetshenziswa ezinkampanini. Imvamisa, ama-software noma amasudi webhizinisi ahlinzekwayo afaka phakathi imisebenzi eminingi efana ne-ERP, i-PLM, i-SCM ne-SRM ifakiwe, ngaphezu kokuqalisa i-CRM uqobo.
Kulabo kini abangakazi, i-CRM inika amandla indlela yokuphatha i- ukuxhumana kwenkampani namakhasimende ayo zamanje nezingahle zibe khona, abasebenzisi abaphethe futhi okuvumela ukuthuthukisa amasu okufinyelela amakhasimende angaba khona ngokuzayo. Ukucubungula idatha yamakhasimende kanye ne-analytics kungathuthukisa ubudlelwane bebhizinisi namakhasimende, kuvimbele ukuthi bufinyelele ekuncintisaneni, futhi kuqhubeke nokukhula.
Yebo, uma ucabanga ukufaka uhlelo lweCRM enkampanini yakho encane, ephakathi noma enkulu, lapha sikukhombisa amaphrojekthi we umthombo ovulekile ozokuthola kuthakazelisa ngokwengeziwe:
- I-Epesi: kuyiphrojekthi yomthombo wamahhala nevulekile ebhalwe ku-PHP / Ajax, isebenzisa uhlelo oluphelele lwe-CRM oluzosetshenziswa ku-Windows, Linux, macOS naku-iOS. Ngaphezu kwalokho, itholakala ngezilimi ezihlukene ezingama-30. Ukuhamba
- I-EspoCRM: enye iphrojekthi esatshalaliswe ngaphansi kwe-GPLv3, ngokusingathwa kwayo, mahhala noma ukukhokha inani elincane ukuthola izici ezingcono. Ir
- I-SuiteCRM: Yiprojekthi ekhule kakhulu, futhi yavela lapho i-SugarCRM ishiywa. Ir
- I-OdooCRM: Unomphakathi osebenzayo ekuthuthukisweni futhi uzimisele ukusiza, ngaphezu kokuba nezinto ezithile ezifakiwe njengamathuluzi esheduli, imibiko, njll. Ir
- I-Zurmo: ipulatifomu ephelele ngokuphelele neyobungcweti ye-CRM engaba enye indlela enhle kokudlule. Ibuye ibe nezici ze-gamification, uma unentshisekelo ... Ir
- VTiger CRM: Enye into enhle evelayo njengemfoloko yeSugarCRM, futhi lokho kusengaphansi kwelayisensi yamahhala, yize umthengisi enamaphakeji aphelele noma amasudi afaka i-CRM nokunye ukusebenza okukhokhelwayo uma ukufuna. Ir
- Amafutha Mahhala CRM: Yisixazululo esilula kepha esinamandla kakhulu, ngoba sibhalwe ngokususelwa kulimi lohlelo lweRuby nohlaka lweRoR (Ruby On Rails). Ir
Kukhona amanye amaphrojekthi, kepha ngicabanga ukuthi lawa athakazelisa kakhulu ...