Vula amathuluzi osomabhizinisi. Ukuphathwa kobudlelwano beKhasimende

Kulolu chungechunge lwezihloko esiyikho ukubuyekeza amanye amathuluzi awusizo kulabo abafuna ukuqala ibhizinisi abathembele kumathuluzi womthombo ovulekile.

Manje sekuyithuba lika lezo zicelo ezisivumela ukuthi siphathe ubudlelwano bamakhasimende.

Noma imuphi umkhangisi uyazi ukuthi ukuthola amakhasimende akunzima, into ekhohlisayo ibenza bahlale bengamakhasimende. Yingakho kukhona okubizwa ngeCustomer Relationship Management (CRM).

Ngalelo gama eliqhoshayo esikhuluma ngalo iqoqo lamathuluzi, amasu noma izinqubo ezisiza izinkampani ukuhlela kangcono nokufinyelela idatha yamakhasimende.

Vula amathuluzi osomabhizinisi. Ukuphatha ubudlelwano namakhasimende

Izinhlelo zokuphathwa kobudlelwano beKhasimende yilezi amapulatifomu axhumanisa iminyango ehlukene yenhlangano esebenza nabathengi (ukumaketha, ukuthengisa kanye nokwenziwa kwamakhasimende phakathi kwabanye) ukuhlela amanothi abo, imisebenzi kanye namamethrikhi ngendlela ehambisanayo. Abasebenzisi abagunyaziwe banokufinyelela okulula, okuqondile nesikhathi sangempela kwimininingwane yamakhasimende abayidingayo.

Yize empeleni, ebhizinisini amandla alolu hlobo lwezinhlelo angaba ngokweqile, ku-athikili yokuqala sichaze ukuthi inhloso yokuqalisa kwakuwukuba yinkampani enkulu.  Ukuzisebenzisa kusukela ekuqaleni kuzosisindisa kamuva umzamo wokufaka amafayela agcinwe kuspredishithi ohlelweni.

Leyo inzuzo eyengeziwe yezixazululo zomthombo ovulekile. Njengoba kwenzeka kaningi lapho kuxoxwa ngezicelo zomthombo ovulekile zokusetshenziswa kwezinkampani, sithola izinhlobo ezimbili; Izinhlelo zokusebenza zomthombo ovulekile ezikhokhelwe, kepha ngohlobo lwamahhala olusekelwa umphakathi noma izinhlelo zokusebenza zomthombo ovulekile wamahhala kepha ngokunikezwa kokusekelwa, ukusingathwa noma enye insizakalo ngezindleko. Ngamanye amagama, uma sidinga izinzuzo eziningi zokukhokha, ngeke kudingeke ukuthi sithuthele idatha siye kolunye uhlelo.

Ezinye izinketho zesoftware yeCRM

I-SuiteCRM

Labo abazi le ndaba bayiphakamisa njengenye indlela yokuthengisa izixazululo eziholayo zokuphathelene njengeSalesforce. njengoba ukuhlanganisa ukumaketha, ukuthengisa kanye nemisebenzi yamakhasimende kudeshibhodi lapho idatha ivuselelwa ngesikhathi sangempela.

Ifaka izinhlangano ezinobukhulu obuhlukahlukene futhi ifaka izicelo zokuhlolwa kumishini ebonakalayo efana neVirtualbox, VMWare, neKVM. Uhlobo lweseva ludinga ukuxhaswa kwe-PHP.

Uhlelo lokusebenza lumahhala inqobo nje uma ungasingatha lona kuseva yakho.

IgolideCRM

Ekubuyekezweni ichazwa njenge omunye wabaphathi bezobudlelwano bamakhasimende ovumelana nezimo kakhulu. Sfuthi ihlangana nezinye izinhlelo zokuhweba ezifana neMailchimp neZendesk, futhi abahlinzeki abaningi bokubamba banikela ngokufakwa kwayo kusuka kuphaneli yokulawula. Inamamojula akudala okuhlanganisa ukumaketha nokuthengisa okukhombisa imininingwane kudeshibhodi ephakathi, ngaphezu kweyodwa egxile ekuthatheni idatha kumakhasimende angahle abe khona.

Uhlobo Umthombo ovulekile umahhala (yize udinga ukugcwalisa ifomu ozolilanda, kepha ungathenga izengezo ukukhulisa ukusebenza kwalo.

X2CRM

Ngifuna ukuqala ngokubonga abaklami be- iwebhusayithi  Kusuka kule phrojekthi. Kungowokuqala lapho angidingi khona imephu ukuthola imininingwane efanele.

Le software yeCRM ikhuthaza wonke umuntu ukuthi alande ikhodi yayo futhi ayenze ngendlela oyifisayo. MinaNgifaka umqambi obonakalayo wokuhamba komsebenzi, ngiqhuba imikhankaso yezokumaketha, ngilawule abasebenza ngokuthengisa, ngilandele izikhalazo zamakhasimende futhi ngisekele insizakalo yamakhasimende ngewebhu nange-imeyili.

Lithi linikela ngezinga lokuphepha kwebhizinisi futhi linezinhlelo zokusebenza zamadivayisi eselula.

Ingafakwa ngqo kuseva nge-PHP ukwesekwa noma kumshini obonakalayo-

UVtiger

Futhi sinemodeli yohlelo lokusebenza lwamahhala olunamamojula akhokhelwayo.

I-Vtiger Kubandakanya okudingekayo ekuphathweni kwamakhasimende akhona nalesi sikhathi, ukuqaliswa kwemikhankaso yezokumaketha, kanye nokuqapha inqubo yokuthengisa nokuhamba komsebenzi nsuku zonke.

Izinhlobo zemibiko kanye nokuhlaziywa nakho kungakhiqizwa.