Izixhobo ezivulekileyo zoosomashishini. Ulawulo oludibene nabathengi

Kolu ngcelele lwamanqaku sikuyo Ukujonga kwakhona izixhobo eziluncedo kwabo bafuna ukuqala ishishini baxhomekeke kwizixhobo zomthombo ovulekileyo.

Ngoku lithuba lika ezo zicelo zisivumela ukuba silawule ubudlelwane babathengi.

Nawuphi na umthengisi uyazi ukuba ukufumana abathengi akunzima, into ekhohlisayo ibenza bahlale bengabathengi. Kungenxa yoko le nto kukho into ebizwa ngokuba yiCustomer Management Relationship (CRM).

Ngelo gama lizukileyo sibhekisa kulo iseti yezixhobo, amacebo okanye iinkqubo ezinceda iinkampani ukuba ziququzelele ngcono kwaye zifikelele kwidatha yabathengi.

Izixhobo ezivulekileyo zoosomashishini. Ukulawula ubudlelwane nabathengi

Iinkqubo zokulawulwa kobudlelwane nabaxhasi zezi Amaqonga adibanisa amasebe ahlukeneyo ombutho osebenza nabathengi (ukuthengisa, ukuthengisa kunye nenkonzo yabathengi phakathi kwabanye) ukuhlela amanqaku abo, imisebenzi kunye neemetrikhi ngendlela efanayo. Abasebenzisi abagunyazisiweyo banokufikelela ngokulula, ngokuthe ngqo kunye nexesha lokwenyani kwidatha yabathengi abayifunayo.

Nangona umgaqo, kwishishini amandla olu hlobo lweenkqubo anokugqitha, kwinqaku lokuqala sichaze ukuba injongo yokuqalisa yayikukuba yinkampani enkulu.  Ukuzisebenzisa kwasekuqaleni kuya kusisindisa kamva kumzamo wokufaka iifayile ezigcinwe kwispredishithi kwinkqubo.

Esi sisixhobo esongeziweyo sezisombululo zomthombo ovulekileyo. Njengoko kuqhele ukwenzeka xa kuxoxwa ngezicelo zomthombo ovulekileyo wosetyenziso lwenkampani, sifumana iimodeli ezimbini; Izicelo zomthombo ovulekileyo ohlawulelweyo, kodwa ngoguqulelo lwasimahla oluxhaswe luluntu okanye usetyenziso olusimahla lwasimahla kodwa ngesibonelelo senkxaso, ukubamba okanye enye inkonzo ngexabiso. Ngamanye amagama, ukuba sifuna ezinye izibonelelo zokuhlawula, ngekhe sinyanzele ukuba sifudukele kwenye inkqubo.

Olunye ukhetho lwesoftware yeCRM

SuiteCRM

Abo bawaziyo lo mxholo bawuphakamisa njengenye indlela yokuthengisa izisombululo eziphambili zokuthengisa ezinje ngeSalesforce. njenge inombolo ukuthengisa, ukuthengisa kunye nemisebenzi yabathengi kwideshibhodi apho idatha ihlaziywa ngexesha lokwenyani.

Ihlala imibutho enobungakanani obahlukeneyo kwaye ibandakanya usetyenziso lokuvavanywa koomatshini ababonakalayo njengeVirtualbox, VMWare, kunye neKVM. Inguqulelo yeseva ifuna inkxaso ye-PHP.

Isicelo simahla ukuba nje usamkele kwiserver yakho.

GoldCRM

Kuphononongo ichazwe njenge omnye wabaphathi bobudlelwane babathengi obuguquguqukayo. Skwaye idityaniswa nezinye izicelo zorhwebo ezinjengeMailchimp kunye neZendesk, kwaye uninzi lwababoneleli bokubamba babonelela ngofakelo lwayo kwiphaneli yokulawula. Inemodyuli zakudala zokudibanisa ukuthengisa kunye nentengiso ebonisa ulwazi kwideshibhodi esembindini, ukongeza kwenye egxile ekubambeni idatha kubathengi abanokubakho.

Inguqulelo Umthombo ovulekileyo ukhululekile (nangona ufuna ukugcwalisa ifom yokukhuphela, kodwa ungathenga izongezo ukwandisa ukusebenza kwayo.

X2CRM

Ndifuna ukuqala ngokubulela abayili be webhsayithi  Ukusuka kule projekthi. Yeyokuqala apho ndingadingi mephu ukufumana ulwazi olufanelekileyo.

Isoftware yeCRM ikhuthaza wonke umntu ukuba akhuphele ikhowudi yayo kwaye ayenze ngokwezifiso. MnaNdibandakanya uyilo olubonakalayo lokuhamba komsebenzi, ukuqhuba imikhankaso yentengiso, ukulawula amandla okuthengisa, ukulandelela izikhalazo zabathengi kunye nokuxhasa inkonzo yabathengi ngewebhu kunye ne-imeyile.

Ibango lokubonelela ngenqanaba lokhuseleko lweshishini kwaye inezicelo zezixhobo eziphathwayo.

Ingafakwa ngokuthe ngqo kwiserver ngenkxaso ye-PHP okanye kumatshini obonakalayo-

IVtiger

Kwakhona sinemodeli yesicelo sesiseko sasimahla kunye neemodyuli ezihlawulelweyo.

IVtiger Kubandakanya into efunekayo kulawulo lwabathengi banamhlanje kunye nabo banokubakho, ukumiliselwa kwamaphulo okuthengisa, kunye nokubeka iliso kwinkqubo yentengiso kunye nokuhamba komsebenzi wemihla ngemihla.

Iindidi ezahlukeneyo zeengxelo kunye nohlalutyo nazo zinokwenziwa.