Bude kayan aiki ga 'yan kasuwa. Gudanar da alaƙar abokan ciniki

A cikin wannan jerin labaran muna bita wasu kayan aiki masu amfani ga waɗanda suke son fara kasuwancin dogaro da kayan aikin buɗe ido.

Yanzu lokaci ne na waɗancan aikace-aikacen da ke ba mu damar gudanar da alaƙar abokan ciniki.

Duk wani mai talla ya san cewa samun kwastomomi bashi da wahala, abin da yake damun mutane shine yake basu damar zama kwastomomi. Wannan shine dalilin da yasa akwai wani abu da ake kira Gudanar da Abokan Abokan Ciniki (CRM).

Da wannan sunan suna muke nufi saitin kayan aiki, dabaru ko matakai waɗanda ke taimaka wa kamfanoni kyakkyawan tsari da samun damar bayanan abokan ciniki.

Bude kayan aiki ga 'yan kasuwa. Gudanar da alaƙa da abokan ciniki

Shirye-shiryen gudanarwa na abokan ciniki sune dandamali waɗanda ke haɗa sassa daban-daban na ƙungiyar waɗanda ke aiki tare da masu amfani (tallace-tallace, tallace-tallace da sabis na abokin ciniki da sauransu) waɗanda ke tsara bayanan su, ayyukansu da ma'auni a cikin hanyar kama. Masu amfani masu izini suna da sauƙi, kai tsaye da kuma ainihin lokacin samun bayanan abokin ciniki da suke buƙata.

Kodayake bisa ƙa'ida, ga ƙungiya ƙarfin wannan nau'in shirye-shiryen na iya wuce gona da iri, a cikin labarin farko mun bayyana cewa makasudin farawa shine ya zama babban kamfani.  Amfani dasu daga farko zai iya ceton mu daga baya ƙoƙarin shigar da fayilolin da aka adana a cikin falle a cikin tsarin.

Wannan shine ƙarin fa'idar hanyoyin buɗe tushen buɗewa. Kamar yadda yawanci yakan faru yayin da aka tattauna aikace-aikacen buɗe tushen amfani da kamfanoni, zamu sami samfuran guda biyu; Aikace-aikacen buɗe tushen aikace-aikace, amma tare da sigar kyauta wanda al'umma ke tallafawa ko aikace-aikacen buɗe tushen kyauta amma tare da tayin tallafi, tallatawa ko wasu hidimomi a farashi. A takaice, idan muna buƙatar ƙarin fa'idodin biyan kuɗi, ba za mu ƙaura bayanan zuwa wani shirin ba.

Wasu zaɓuɓɓukan software na CRM

SuiteCRM

Waɗanda suka san batun suna ba da shawarar a matsayin madadin kasuwar samar da mafita ta hanyar mallaka kamar Salesforce. kamar yadda hadewa talla, tallace-tallace da sabis na sabis na abokin ciniki a kan dashboard inda aka sabunta bayanai a ainihin lokacin.

Ya dace da ƙungiyoyi masu girma dabam dabam kuma ya haɗa da aikace-aikace don gwadawa a cikin injunan kama-da-wane kamar Virtualbox, VMWare da KVM. Sigar sabar tana buƙatar tallafi na PHP.

Aikace-aikacen kyauta ne idan dai kun bakatar dashi akan sabar ku.

GoldCRM

A cikin sake dubawa an bayyana shi azaman ɗayan mafi sauƙin sassauƙan manajan haɗin abokan ciniki. Skuma yana haɗuwa tare da wasu aikace-aikacen kasuwanci kamar Mailchimp da Zendesk, kuma yawancin masu samarda sabis suna ba da girkawa daga kwamitin sarrafawa. Yana da kyawawan kayayyaki don haɗakar da tallace-tallace da tallace-tallace da ke nuna bayanin a cikin dashboard na tsakiya, ƙari ga ɗayan da aka mai da hankali kan kama bayanai daga abokan ciniki.

Sigar Buɗaɗɗen tushe kyauta ne (duk da cewa kuna buƙatar cika fom don zazzagewa, amma zaku iya siyan ƙari don faɗaɗa aikinta.

X2CRM

Ina so in fara da godewa masu zane na shafin yanar gizo  Daga wannan aikin. Shine na farko inda bana buƙatar taswira don nemo bayanan da suka dace.

Wannan software ta CRM tana ƙarfafa kowa da kowa don sauke lambar sa da kuma tsara shi. NiNa haɗa da mai zane na gani na aikin, gudanar da kamfen ɗin tallace-tallace, sarrafa ikon tallace-tallace, bin ƙorafin abokan ciniki da tallafawa sabis na abokin ciniki ta hanyar yanar gizo da imel.

Yana ikirarin samar da matakin tsaro na kasuwanci kuma yana da aikace-aikace don na'urorin hannu.

Ana iya shigar da shi kai tsaye a kan sabar tare da tallafi na PHP ko a kan wata inji ta zamani -

vtiger

Bugu da ƙari muna da samfurin aikace-aikacen tushe kyauta tare da ƙarin matakan da aka biya.

Matsayir Ya haɗa da abin da ya wajaba don gudanar da kwastomomi na yanzu da masu yuwuwa, aiwatar da kamfen ɗin talla, da saka idanu kan tsarin tallace-tallace da aikin yau da kullun.

Hakanan za'a iya samarda nau'ikan rahotanni da nazari.