What is Asterisk and how does it help in telephone communication?

telework covid 19

La SARS-CoV-2 pandemic it has altered the way in which daily activities are carried out, such as work. Due to the risk of contagion, teleworking has increased since the State of Alarm was declared and, with the new outbreaks, it will continue to be an alternative so as not to completely paralyze the activity of a company.

To get out of this economic crisis, all companies, both large and small, should modernize and begin a digital transformation that allows them to be more competitive and be able to provide solutions to new challenges such as those posed by Covid-19. And that also applies to self-employed people who have people under their care. Among this transformation we may find ourselves with the question of which wireless phone to buy, since it will help us stay in touch with employees from home.

Asterisk and how it can help communications in times of pandemic

Asterisk it is an interesting technology that can help your business in times of pandemic. If you don't know it, it is one of the world leaders in open source telephony platforms. A great software provider that can transform your personal computer into a sophisticated VoIP communications server to make your work easier.

asterisk logo

With Asterisk you will have a IP switchboard It can be used by freelancers who need communication for their activity, and also companies of all sizes. In fact, it is a system that is already used by many companies such as IBM, Google, and many others.

Due to its advantages, open source solutions already represent 18% of the telephone switchboards installed, Asterisk being the one with the largest market share in this regard. And it is that since its launch more than a decade ago, its effort and constant development have boosted it to become the favorite of many.

Asterisk is one of the systems with more functionalities, scalable, and sophistication. Also, it can work on various platforms, such as Microsoft Windows, Apple macOS, GNU / Linux, and other BSDs. In addition, it can be a great alternative for 3CX in terms of PBX phone systems.

Advantages of Asterisk

An IP telephone exchange or IP PBX It basically consists of one or more SIP phones (clients), and a server. With them, it is possible to make an internal call through a directory of telephones / users present in the internal network, or to route an external call through VoIP. Therefore, it can be a great option for companies that have different workers or departments.

All the and advantages are clear:

  • Ease of installation and configuration of your own telephone switchboard, since it is implemented by software.
  • Administration simple due to its interface.
  • Important savings when using VoIP providers, especially when making long distance or international calls.
  • Telephone wiring is eliminated and the facilities that need to wire or alter the office or home.
  • Scalable, to be able to add more clients when it is needed.
  • Improves productivity and I treat the client.
  • Usability improved when using SIP phones.

asterisk telephony

Some measures against SARS-CoV-2

Therefore, you should start adapt your business with the necessary technology, if you haven't already. The virus cannot paralyze the entire country again, since that would entail other associated problems almost as dramatic as the pandemic itself. And it shouldn't pose a risk to workers' health either.

So remember respect the basic measures:

  • Use of masks in spaces where there are several people. If necessary, also gloves. Always acquiring approved products with certifications that guarantee that they are effective.
  • Respect social distancing. That is, avoid crowds and never be less than 2 meters.
  • Good hygiene and disinfection of hands, utensils, surfaces and areas of common use. With effective products such as hydroalcoholic gels, it gives at least 70%, as well as cleaning products such as bleach.
  • Use of protective screens when necessary. Especially in establishments facing the public.
  • Promote teleworking compared to the face-to-face model and / or give your clients the possibility to operate digitally. To do this, you should arm yourself with some interesting technologies that can help you, such as Asterisk.
  • Taking temperature to check health status. Optical technology thermometers should be purchased to detect non-contact fever.

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  1.   franc said

    I do not understand why the Spanish say "switchboard" to the telephone exchange, as if it were the only way to call it.

    1.    Pedro G. Manrique said

      Because the «telephone exchange» is a medium or large building that contained all the terminals of the switched network and the DSLAMs. Now, I suppose that will have changed but it is so.
      It is called a switchboard because it was a small exchange in which operators, for the most part, made manual changes, clicking on some destinations with others, and that device was in the center. It is something etymological.

  2.   David said

    It is very useful I have been working with voip centers for years, I leave my email in case you want advice
    carpenter65@hotmail.com

  3.   Miguel said

    One of the main advantages is being able to telework connected to the company's VPN and answering the company's phone as if you were in the office.

    Either from the mobile, - everyone can configure in the phone application an IP / PBX extension using data on the street or WiFi at home - either from a computer or a SIP phone.